Candle Safety

Candle Safety & Best Practices

To ensure a safe, enjoyable burn, please follow these guidelines every time you use your Hayes Street Candle Company products.

Before Lighting

  • Trim the wick to ¼ inch before each burn to prevent soot, mushrooming, and excessive flame height.

  • Remove any wick trimmings, matches, or debris from the candle surface.

  • Place the candle on a stable, heat-resistant surface away from drafts, vents, and direct sunlight.

While Burning

  • Never leave a burning candle unattended.

  • Keep candles out of reach of children and pets.

  • Burn for 2–4 hours at a time to achieve a full melt pool and prevent tunneling.

  • Do not burn candles for more than 4 hours at once, as excessive heat can damage the container.

  • Keep the candle away from flammable objects, curtains, furniture, and décor.

  • If the flame becomes too high or flickers repeatedly, extinguish the candle, trim the wick, and relight after cooling.

Extinguishing the Candle

  • Use a candle snuffer or gently blow out the flame.

  • Avoid extinguishing the flame with the lid—it can damage the lid or cause soot.

  • Allow the candle to cool completely before touching or moving it.

After Burning

  • Stop burning your candle when ½ inch of wax remains to prevent overheating the container.

Additional Tips for Best Results

  • For wood lids: do not use them to extinguish the candle; use them only after the candle has cooled.

  • Soy wax may develop natural frosting or slight color changes—this is normal and does not affect performance.

  • Keep your candle stored in a cool, dry place when not in use to protect the fragrance.

Warning

Failure to follow these instructions may result in fire, injury, or smoke damage.