Terms of service

Terms of Service

Last updated: November 25, 2025

Welcome to Hayes Street Candle Company. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Hayes Street Candle Company. Throughout the site, the terms “we,” “us,” and “our” refer to Hayes Street Candle Company. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Online Store Terms

  • You must be at least 18 years old to use this site or make a purchase.

  • You may not use our products for any illegal or unauthorized purpose.

  • You must not transmit any worms, viruses, or malicious code.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and adapted to meet technical requirements of various devices or networks.

4. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making.

5. Modifications to the Service and Prices

Prices for our products may change without notice.
We reserve the right to modify or discontinue any product or Service at any time without notice.

6. Products or Services

All products are subject to availability.
We reserve the right to limit the quantities of products offered.
We have made every effort to display product colors and images accurately, but we cannot guarantee your screen’s display accuracy.

7. Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store.

8. Third-Party Tools and Links

We may provide access to third-party tools or links to third-party websites.
We are not responsible for the content, accuracy, or use of these third-party features.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors or omissions. We reserve the right to correct such errors and update information at any time without prior notice.

11. Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate any laws

  • To infringe upon our IP

  • To harass or discriminate

  • To upload malware

  • To collect or track others’ personal information

  • To interfere with security features of the website

12. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
In no case shall Hayes Street Candle Company be liable for any injury, loss, claim, or damages of any kind arising from your use of the Service or any products purchased.

13. Indemnification

You agree to indemnify and hold harmless Hayes Street Candle Company from any claim or demand made by any third party due to or arising from your breach of these Terms of Service.

14. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, the rest will remain enforceable.

15. Termination

These Terms are effective unless terminated by either party. You may stop using the site at any time. We may terminate access without notice if you violate these Terms.

16. Entire Agreement

These Terms constitute the entire agreement between you and us regarding use of the site and supersede any prior agreements.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Washington, without regard to conflict of law principles.

18. Contact Information

Questions about the Terms of Service should be sent to us at:
margie@hayesstreetcandle.com